We’re going virtual!
We're going virtual!

We're going virtual!

Mar 20, 2020

Dear Patients and Families,

By order of the Commonwealth of Virginia, all dental practices have been mandated to suspend services until April 24th due to the COVID-19 pandemic, except in the case of emergencies. As such, all of our regularly scheduled appointments will continue to be conducted virtually!

What you need to know:

  • We will be available on a limited basis for emergency appointments.
  • Our administrative team will be answering phones Monday through Thursday from 9 AM to 5 PM. If you are having an orthodontic emergency or have any other questions, please call the office during those times and we will take care of you. As always, there is an emergency number for after-hour care.
  • All patients scheduled from now until April 24 will be contacted by our office to either reschedule your appointment or to do a virtual appointment.
  • We will continue to distribute aligners for those patients in Invisalign treatment as well as provide elastics for all patients needing them.

Going virtual will also allow us to continue our new patient consultation and preliminary examinations. For those patients who want to get a headstart prior to re-opening, we have offered an additional incentive to start full treatment before April 30th. Contact us for details!

Please know that we remain committed to the importance of your healthcare, comfort and safety. We will continue to monitor the coronavirus (COVID-19) updates, and will communicate further based on the expert advice of government departments, public health authorities and healthcare professionals.

We appreciate your support and understanding as we work to keep our patients, team members and community safe.

Warmest regards,

James Lupi DDS

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